I was charged a fee at an ATM that I believed to be a surcharge-free MoneyPass ATM. What can I do? – MOVO

MOVO

General FAQs

Digital Banking

I was charged a fee at an ATM that I believed to be a surcharge-free MoneyPass ATM. What can I do?

Follow
Updated August 10, 2021 21:58

If you are a MOVO cardholder and you were charged a fee at a MoneyPass ATM while using a MOVO Card™, please contact MoPro support at support@movo.cash or 1 (844) 659-0351. To expedite the process, it is helpful to have the exact address, date and time of the ATM transaction – this should all be on the ATM receipt.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

BY USING THE MOVO APP™ AND CARD YOU AGREE WITH THE TERMS AND CONDITIONS OF THE MOVO® DIGITAL BANK ACCOUNT AND DEBIT MASTERCARD® AGREEMENT AND FEE SCHEDULE. Banking services provided by Coastal Community Bank, member FDIC. The MOVO® Debit Mastercard® is issued by Coastal Community Bank, member FDIC, pursuant to license by Mastercard International.