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  3. Managing Your Profile and Account Settings

Managing Your Profile and Account Settings

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All the things you need to know setting up your profile and account.

  • Requesting Paper Copies
  • I lost my phone. What do I do? (Visa Prepaid)
  • How do I receive a bank statement?
  • How do I close my account? (Visa Prepaid)
  • Why is my account in Fraud Block?
  • How do I change my address?
  • How do I change my phone number?
  • Can I Use MOVO as a Business Account?
  • MOVO® Password Guidelines
  • How do I check my balance?
  • How Do I Get a Physical MOVO Card™?
  • How Do I Log In to the MOVO App™?
  • How Do I Update My Profile?
  • What Is My PIN? (Visa Prepaid)
  • How Do I Dispute a Charge (Visa Prepaid)

The MOVO® Digital Prepaid Visa® Card is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Visa U.S.A. Inc. “Metropolitan Commercial Bank” and “Metropolitan” are registered trademarks of Metropolitan Commercial Bank ©2014.