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  1. MOVO
  2. General FAQs
  3. Managing Your Profile and Account Settings

Managing Your Profile and Account Settings

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All the things you need to know setting up your profile and account.

  • How do I close my account?
  • How do I dispute a charge?
  • Requesting paper copies
  • What is my PIN?
  • I lost my phone. What do I do?
  • How do I receive a bank statement?
  • Why is my account in Fraud Block?
  • How do I change my address?
  • How do I change my phone number?
  • Can I Use MOVO as a Business Account?
  • MOVO® Password Guidelines
  • How do I check my balance?
  • How Do I Log In to the MOVO App™?
  • How Do I Update My Profile?

MovoCash, Inc. is a financial technology company “Fin-Tech”, not a bank. Depository Banking and/or Lending Services provided by Coastal Community Bank, Member FDIC. Learn more by visiting Coastal Community Bank at coastalbank.com. The MOVO Debit Mastercard® is issued by Coastal Community Bank, pursuant to licensing by Mastercard International.

Investment and Insurance products (i.e., Cryptocurrency) are not Insured by Coastal Community Bank, the FDIC, or any Federal Government Agency and may lose value.