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General FAQs

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FAQs about sending and receiving MOVO Digital Cash on our peer-to-peer payment platform.

MOVO Pay

I Sent Money to Someone and He/She Never Signed Up?

I Sent Money to Someone That Was Not Able to Open a MOVO Account™

Someone Sent Me Money but I Was Declined a MOVO Account™ when Signing Up

MovoCash, Inc. is a financial technology company “Fin-Tech”, not a bank. Depository Banking and/or Lending Services provided by Coastal Community Bank, Member FDIC. Learn more by visiting Coastal Community Bank at coastalbank.com. The MOVO Debit Mastercard® is issued by Coastal Community Bank, pursuant to licensing by Mastercard International.

Investment and Insurance products (i.e., Cryptocurrency) are not Insured by Coastal Community Bank, the FDIC, or any Federal Government Agency and may lose value.